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Enilive Station

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FAQ

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Check out our FAQs
and get answers quickly.
FAQ
Or else call our
Multicard Service Centre.
Card blocking

Block card

To block your Multicards in real time you can access the MyMulticard reserved area by entering your credentials.

If you use the Multicard through the Enilive App you can block it directly from the App.
Yon can use the App even if you have a physical Multicard, after activating the Digital Services in the MyMulticard area, for each card and each user.

MyMulticard Login

If you are not registered yet or do not have access credentials, you can call the freephone number,
7 days a week from 6.00 to 22.00

800 79 79 79 (for calls from Italy)
0039 02 520 55139 (for calls from outside Italy)

You will also need to send a confirmation by email to:

blocco.cartemulticard@eni.com
Assistance

Multicard Service Centre

For general information and to request your Multicard, Multicard Easy and Truckpass24 (Mon/Fri 8-18).
Phone: 800.79.79.79 (02.5205.5139 from abroad)
Email: centroservizi.multicard@eni.com
To request a card
directly on-line
ENTER THE MYMULTICARD RESERVED AREA
For information about Electronic Fuel Vouchers please call 800 79 79 79
(Mo/Fr from 9.00 to 12.00 and from 14.00 to 17.00)
Electronic Fuel Vouchers
Agencies Network

Discover our commercial network

The customer is in the middle of our engagement thanks to an exclusive dedicated commercial network
NORTH WEST NORTH EAST CENTRAL NORTH CENTRAL SOUTH CENTRAL SOUTH

North West Agency

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SEI Nord Ovest S.r.l.

Piemonte, Valle d’Aosta, Liguria and Lombardia (excluded the provinces of Bergamo, Brescia, Mantova, Cremona)

agenzia.nordovestcards@eni.com
www.seinordovest.it
tel: 02 91434700

North East Agency

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SEI Nord Est S.r.l.

Veneto, Friuli Venezia Giulia, Trentino Alto Adige and Lombardia (only for provinces of Bergamo and Brescia)

agenzia.nordestcards@eni.com
www.seinordest.it
tel: 0444 566488

Central North Agency

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Genia Team S.r.l.

Emilia Romagna, Toscana, Marche (only for provinces of Ancona and Pesaro/Urbino) and Lombardia (only for provinces of Mantova and Cremona)

agenzia.centronordcards@eni.com
www.geniateam.it
tel: 051 0195810 - Numero verde: 800 94 34 69

Central Agency

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Servizi Innovativi Centro S.r.l. (SEI C)

Lazio, Umbria, Abruzzo, Molise, Sardegna and Marche (only for provinces of Macerata, Fermo and Ascoli Piceno).

agenzia.centrocards@eni.com
www.seicentro.it
tel: 06 50780283

Central South Agency

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Sud Energy S.r.l.

Campania, Basilicata and Puglia

agenzia.centrosudcards@eni.com
www.seiisudsrl.com
tel: 0832 300230

South Agency

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TIRION SERVIZI S.r.l.

Calabria and Sicilia

agenzia.sudcards@eni.com
www.tirionservizi.it
tel: 095 371402