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Card blocking

Block card

To block your Multicards in real time you can access the MyMulticard reserved area by entering your credentials.

If you use the Multicard through the Eni Live App you can block it directly from the App.
Yon can use the App even if you have a physical Multicard, after activating the Digital Services in the MyMulticard area, for each card and each user.

MyMulticard Login

If you are not registered yet or do not have access credentials, you can call the freephone number,
24 hours a day, 7 days a week:


You will then be asked to send a confirmation email to:


Multicard Service Centre

For general information and to request your Multicard, Multicard Easy and Truckpass24 (Mon/Fri 8-18).
Phone: 089-5907-470
Email: cardservice@agip.de
To request a card
directly on-line
The maximum cost of the call from land line is 48cent/minute plus a fixed fee of 15,49 cents per call.
The maximum cost of the call from mobile line is 48cent/minute plus a fixed fee of 15,49 cents per call.
For information about Electronic Fuel Vouchers please call 089-5907-470
(Mon/Thu 08:00 - 16:45)
Electronic Fuel Vouchers
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Eni Station


With MyMulticard, managing your cards is easier than ever.

MyMulticard is the service area where you can manage your contracts and activate online services for your Multicard, now also with restricted access for your drivers.

If you are already registered with MyMulticard, you can block your cards in real time and order replacement cards and/or new cards. You can select or cancel new services , change your personal data and manage cards, check the status of your operations, download your invoices in PDF format and view your contract documents along with the current valid GTCs.

As thecompany owner or fleet manager, you can grant restricted access to the user area. This allows the driver to generate and change his own digital PIN, to initiate immediate blocking in case of loss or theft of the card. The driver can also manage his personal contact details, keep track of the list of his multicard transactions, view the available daily or monthly limit of the card in real time (if activated) and receive notifications.

Functionalities of the Multicard world

Control function

With Multicard, you determine the purchase authorization of your card: validity area (national / international), service code, driver code, driver PIN. You can activate these functions individually when you order the card the first time.


Invoices contain a detailed positioning of your transactions. You can download your invoices online in PDF format for convenient communication to your tax advisor or VAT refund service provider.

Choose online services for better and efficient fleet management

With Online Services you will have an even more secure and efficient control of your cards' transactions

Control function

Card management

Alert customer

Accounting file

With this feature, you can keep track of your transactions checking them in real time.

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Card management means managing the fleet and optimizing fuel consumption. This function is supported by numerous evaluations for a transparent analysis of the most important data.

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You will automatically receive a notification by SMS or e-mail according to the criteria you have defined in advance.

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It is a file that contains all billing data. Can be downloaded as Excel and/or text file.

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