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Access to the reserved area and discover the extensive range of online services: check your transactions, block a card, extract or make your own reports.
get multicardMulticard online is the tailored e-business solution for your company.
Available services are divided in 5 handy business solutions, which can be combined to fit exactly your needs. Check the business solutions below and select those that will make you save time and money in your daily business.
Your activity requires an exhaustive monitoring of the fleet, 24/7?
You want to be immediately aware of what has been purchased with each card, where and when? The Control option provides you with this specific insight. Only some few seconds after a purchase took place at a petrol station, you access online to all relevant data: product, unit price, place of purchase, and much more...
Do you need a safe and fast solution in case you card is lost or stolen?
Choose the Security option and get a stress-free protection in the case your multicard is lost or stolen. With some few clicks, you can easily block the missing card 24/7, and prevent any unexpected use. If required, a duplicate of the card can be expressly delivered to you.
Vehicles of your corporate fleet are often renewed, making the management of cards and users a complex task?
Choosing the Card management option enables you to keep your card portfolio under control and manage any change from your desktop. Before any card expires, a warning message allows you to check data of the vehicle, confirm or amend the renewal process.
A new vehicle has just been delivered to your company? With some few clicks only you can create the new multicard of your collaborator and have it delivered directly to your office. Even forgotten PIN won’t be a mess anymore: just request a duplicate online and it will be delivered to you in a confidential envelope.
find out more Would you like to detect refuelling anomalies immediately?
Choose the Alert option, define the parameters, and you will be advised each time a purchase done with multicard does not respect them. Messages will be triggered to your mailbox by the onset of predefined criteria, allowing immediate action on your side.
A wide range of parameters is available: refuelling on a weekend, outside of the working hours, more than a defined quantity or amount, etc..
Control option is for sure the perfect complement to such service: together, they bring you the combination of an immediate warning, plus all the necessary data to maintain your fleet under strict control. Relax, multicard online will keep an eye open on your fleet, 24/7.
find out more Control option is for sure the perfect complement to such service: together, they bring you the combination of an immediate warning, plus all the necessary data to maintain your fleet under strict control. Relax, multicard online will keep an eye open on your fleet, 24/7.
You need an in-depth reporting tool to optimise your fleet management and reduce operation costs?
Selecting the Reporting option you have access to a variety of reports that give a detailed overview of your fleet performance. Numerous options are available to search for transactions or to create personalized summary reports.
You can filter your invoiced or non-invoiced transactions by month, day or even a certain hour when the transaction took place, as well as by what products have been purchased and where.
Do you want to see how your fleet performed during a certain period? Nothing as simple as that – with only a few clicks you can create performance reports to see the running costs of the vehicles grouped by card or driver, or choose to see the cost per vehicle or card subtotalled by product for a specified period using the cost summary report.
find out moreDo you want to see how your fleet performed during a certain period? Nothing as simple as that – with only a few clicks you can create performance reports to see the running costs of the vehicles grouped by card or driver, or choose to see the cost per vehicle or card subtotalled by product for a specified period using the cost summary report.
To facilitate the analysis these data in your company, you can download all the reports and queries in different formats and store them on your computer for further processing.
Do you need assistance?
Check first our FAQs to see if we can immediately help you
Otherwise our Multicard Customer Service Team is here to answer your queries or requests and offer advice on how the Multicard can best suit your needs.
Germany (En) change
Phone:
+49 895907470 (mon-thu 8-17 / Fri 8-16)
Fax:
+49 895907312
Email:
faq
Who can benefit from multicard online services?Any multicard customer can benefit from multicard online services upon registration. With multicard’s tailored e-business solutions you surely will find the combination of services that best suits your company’s needs, whether you have a family business with only a few vehicles or are at the head of a large corporate fleet or an international transporting company. Take a look at the demo spot to get a full overview of all the services offered and to understand which solutions are the right for you.
How can I register for multicard online services?
Registering is easy. All you have to do is:
- download the e-business application form and the terms and conditions
- fill it, selecting the desired services
- sign and stamp it
- send both documents to your local multicard Customer Cervice Centre
How long does it take to get access to multicard online services?
Once your application is received by our multicard customer centre it won’t take more than 24 hours for you to get a confirmation email with your personal access data. Using your ID and password you’ll be able to access the online services directly through www.multicard.eni.com to start exploring all the options available to you.
In my company there are several people that need access to online services. Do I need to contact multicard Customer Centre for each new registration?
To increase your convenience to a maximum you don’t need to contact us if you need further access profiles for your collaborators. As a registered user with multicard online services you can create as many sub-users within your company as needed, that may have your same access profile if you wish them to use all of the services you have chosen or a lower one, if their access should be limited to a specific set of applications.
I have opted for the reporting solution. Which are the available formats to download the reporting files?
To make the storing and handling of the data on your PC as convenient as possible you can choose from 3 different formats for your downloads – xls, pdf or txt, depending on your further document analysis and processing requirements.
I haven’t found the online solution that fits my business.
Multicard online offers a wide range of solutions to satisfy a multitude of fleet management necessities. To improve the offer, we are constantly working on developing new innovative applications and solutions for multicard online services. Don’t hesitate to contact our multicard Customer Service if you have any particular request – we will do our best to find the right solution for you.